Last Updated: [12/04/2024]
The Storyline Studio (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your data.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out forms on our website, book a consultation, or engage with us for services, we may collect:
• Name
• Email address
• Phone number
• Business details
• Billing and payment information
• Any other information you choose to provide
b. Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring and exit URLs
• Cookies and tracking technologies (e.g., Google Analytics)
c. Media and Content
If you share media or files for our services (e.g., logos, photos, or branding assets), these are stored securely and used exclusively for your projects.
2. How We Use Your Information
We use your information to:
• Provide, personalize, and improve our services
• Respond to inquiries and communicate about projects
• Process payments and manage transactions
• Send promotional and service-related communications
• Analyze website performance and improve user experience
• Ensure compliance with legal and contractual obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
• Service Providers: Third-party vendors (e.g., payment processors, web hosting providers, and marketing platforms) that help us operate our business.
• Legal Authorities: To comply with applicable laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enhance website functionality
• Analyze user behavior
• Deliver targeted advertisements
You can control or disable cookies in your browser settings. Please note that some website features may not function properly if cookies are disabled.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your location, you may have the following rights:
• Access your personal data
• Correct inaccuracies in your data
• Request data deletion
• Object to processing
• Withdraw consent where processing is based on consent
• Receive a copy of your data in a portable format
To exercise these rights, please contact us at ariaz@thestorylinestudio.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing your information.
8. Security Measures
We implement industry-standard security measures to protect your personal data, including encryption, firewalls, and secure storage practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
The Storyline Studio
Email: ariaz@thestorylinestudio.com
Phone: 469-618-3730